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Healthcare
4 min read
Zero-downtime clinical backend migration
Services included:
Cloud architecture
Cloud computing
SetPoint Medical, a Class III medical device manufacturer, faced a critical infrastructure event when the enterprise provider supporting its backend platform announced it would discontinue the service. SetPoint was running a pivotal clinical trial under strict FDA guidance, which meant it couldn’t change its existing system or fast-track rollout of the replacement platform it had built internally.
SetPoint brought in Resolute Software to take over the backend and migrate the system with zero functional changes. Timing was critical. It was essential to avoid any user or API differences, stay fully compliant with regulations, and ensure patients continued receiving therapy without interruption.
Challenge
Maintain uninterrupted therapy delivery during active clinical trials while migrating the system, without modifying the system.
Solution
Completed an exact copy migration of the system, keeping all functionality the same while taking over operations, security updates, and infrastructure management within strict regulatory requirements.
Results
Completed a seamless transition ahead of the shutdown deadline with zero downtime and no user-facing changes. Preserved clinical trial continuity, maintained full regulatory compliance, and avoided disruption to patients’ therapy, preventing a potentially unrecoverable setback to the company’s approval timeline and commercialization plans.
