Resolute Software Privacy Notice

Last Updated: 23.04.2019

Resolute Software is a technology company specializing in IT consulting, software development, outsourcing, and complex end-to-end solutions. Resolute Software operates https://www.resolutesoftware.com/. Resolute Software is a controller of the personal data submitted through this website.

The privacy and the terms of use notice aim to inform you of our policies regarding the collection, use, and disclosure of Personal Information we receive from visitors of the website. By using the website, you agree to the collection and use of information in accordance with this policy according to your privacy rights set below.

We do not knowingly attempt to solicit or receive information from children under 14 years old.

Resolute Software is commited to respect your privacy. We will treat any personal data supplied by you as confidential and will only process information as permitted by applicable legislation.

Personal Information We Collect

Visitors could interact with Resolute Software in such ways that require us to gather personally-identifying information which may include but is not limited to your:

  • Name
  • Email Address
  • Company Name
  • Phone Number
  • Information you provided
  • Information about your Computer (IP, Geographical location, Browser Type and Version, Operating System)
  • Other information you submitted through our forms or e-mail

In each case, we collect such information only as is necessary to fulfill the purpose of interaction with Resolute Software and to allow Resolute Software to provide its services.

From time to time, Resolute Software receives personal information about individuals from third parties. This may happen if you publish your CV on the Internet on some career media, if someone recommended you for potential employment or if our recruitment partners, like HR agencies or training academies, introduce you.

Services with Purposes of Personal Data Use & Legal Base for Processing

Resolute Software collects personal information to provide its services, as well as for the following purposes.

Response to a Question or Query Made by a Website Visitor in Resolute Software Website, Regulation (EU) 2016/679 - GDPR Art. 6, 1 F

If you have contacted us via Resolute Software website or otherwise, we may process your name, contact details, and other information you provided to us to be able to answer your questions, organize meetings or conduct any other type of communication.

As a visitor of Resolute Sofware, you may wish to ask a question, make a certain proposal to Resolute Software or ask about information. You are proposed to fill a contact form containing personal data such as your:

  • Name
  • Company
  • Email
  • Phone
  • Personal Information

By filling any of our contact forms with the requested information, you as a visitor authorize Resolute Software to use these details to reply to your requests for information, quotes, query or any other kind of request as indicated by the form's header.

Resolute Software is using the data only for purposes to help answer a query made by a visitor or give information asked by a visitor.

Recruitment Purposes, Regulation (EU) 2016/679 - GDPR Art. 6, 1 A

When applying for a job position through some career media, or directly from the Resolute Software careers page, the Applicant is placed into the Resolute Software recruitment system

The applicant sends an e-mail to careers@reslutesoftware.com with his CV and Cover Letter.

We may process your full name, contact details, your CV and specializations, social media profiles, date of birth, education history, references, employment history, notice period at current employer, degrees, professional skills, personal/professional interests, language skills, salary expectations, family status, citizenship, certifications, testing results, publicly available professional information about you to assist you with ongoing or future recruitment in Resolute Software, to enable you to submit your resume, apply for jobs online or to use the website otherwise.

The submitted information and the processing of the job applications are serving only to services related to recruitment.

If you apply for a job vacancy through the website, you are asked to give your consent to Resolute Software to process your personal data for recruitment purposes, Regulation (EU) 2016/679 - GDPR art. 6, 1a.

If your application is provided by a third party as mentioned below Resolute Software is processing your personal information based on Resolute Software legitimate interest, Regulation (EU) 2016/679 - GDPR art.6, 1f.

Business Relations, Based on Resolute Software Legitimate Interest, Regulation (EU) 2016/679 - GDPR Art. 6, F

If you are a representative of our current/potential client, vendor, business partner or investor, we may process your full name, contact details, current and previous positions, current and previous companies you represent, activities in relation to sales process, data on our communications with you, content and results of such communications, our internal notes about you, data on your position and publicly available professional information about you to develop and/or maintain business relations and communications with Resolute Software, to engage in new business with the company you represent, to provide you with the status/details/other information about our services, to organize the approval, processing and signing of contracts, acts, invoices and other contractual documentation, to promote our new services, to present the high level of our services, to invite you to meetings and events.

Marketing and Public Relations, Based on Your Consent, Regulation (EU) 2016/679 - GDPR Art. 6, 1 A

If you are a visitor to our website, we may, by way of cookies, process your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, log files, interactions with our website and with our online campaigns, data automatically collected about you or your device in accordance with this Privacy Notice, information you provided via website forms, publicly available professional information about you, data sources, notes and remarks to carry out marketing research and to analyze the characteristics of this website visitors, to assess the impact of our marketing communication and to adjust it to the detected tendencies, to plan our future marketing activities, to prepare analytics and profiling for business intelligence, to personalize service and communications for you, to target our advertising.

Transfer of Personal Data

Information we collect from you may be processed in EEA (or a third country or organization outside EEA where the EC has decided that it ensures an adequate level of protection) depending on the purposes of the processing.

Processors could be accountants and law firms, recruitment agencies or other, and they are all bound by legal acts on data protection under the terms of Article 28 § 3 of the Regulation.

Resolute Software applies applicable safeguards and security when transfer of personal data is applied. The data is used only in consistency with your relationship with Resolute Software. We also minimize the risk of your rights and freedoms by not storing sensitive information about you. To the extent permitted by applicable data protection laws, your personal data may be transferred within the scope of a legitimate interest of Resolute Software.

Links to Third Party Websites

Resolute Software website may cointain links that direct you to other websites or services whose privacy practices may differ from ours. We recommend that you should get to know the difference in their privacy policies.

Cookies & Тracking

Resolute Software website collects certain information automatically and stores it. This may include Internet Protocol (IP) addresses, geographic location of your computer or device, browser type, operating system and other information about visiting this website, for example, pages viewed. This information is used to improve this website and, thanks to this constant improvement, to better serve to our users. Your IP address may also be used to diagnose problems with our server, administer this website, analyze trends, track a user’s movement on the site, and collect demographic information to help us understand visitor preferences and their needs. This website also uses cookies.

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. You can read more about cookies here

Text taken from http://www.whatarecookies.com/

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this you may not be able to use the full functionality of this website.

Blocking cookies

Most browsers allow you to refuse to accept cookies, for example:

  • in Internet Explorer you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
  • in Firefox you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites";
  • in Chrome, you can block all cookies by accessing the "Customize and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading;
  • in Safari you can block cookies by clicking “Preferences” and then “Privacy”, selecting option “Always block."
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.

Deleting Cookies

You can delete cookies already stored on your computer, for example:

  • in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at here);
  • in Firefox, you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies";
  • in Chrome, you can delete all cookies by accessing the "Customize and control" menu, and clicking "Settings", "Show advanced settings" or “Advanced” and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
Deleting cookies will have a negative impact on the usability of this website.

Data Retention

Personal data for recruitment purposes which was gathered based on your consent can be stored up to 5 years. All other data can be stored for an unlimited time period or until the consent is revoked, unless otherwise prescribed by applicable legal requirements and presuming that it is necessary for the purposes of processing.

Notwithstanding the other provisions of this section, we will retain information and documents (including electronic documents) containing personal data: to the extent that we are required to do so by law, if the information/documents are relevant to any ongoing or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

Data Protection

To protect your privacy and sensitive information we maintain physical, technical and administrative safeguards.

Resolute Software uses current best - practices and modern security patterns to help protect its website and email address. Those patterns and practices include technical, procedural and constant monitoring to be able to prevent unauthorized access, disclosure or data loss.

While we implement safeguards designed to protect your information, no security system is impenetrable or absolutely safe. Due to the constantly evolving nature of the internet, we can assume the kind of attacks is also constantly evolving, thus we cannot guarantee that data, during transmission over the internet or stored in our system is absolutely safe from unauthorized access or disclosure.

If any personal data leak occurs we will do everything to eliminate it and to assess a level of risk connected with the leak according to our Personal data breach policy. If it turns out the leak may lead to physical, material or non-material damage for you we will contact you without undue delay unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervising authority.

Your Rights as a Data Subjects

You have certain rights available to you when it comes to information.

You have the right to access and update your information, request a copy of your information, to object to our use of your information where you believe we do not have the appropriate rights to do so, to request the deletion or restriction of your information, or to request your information in a structured, electronic format.

If access cannot be provided within a reasonable time frame or a requested time frame, Resolute Software will provide you with a date and time when the information will be available to you and provide it.

A request can be limited if it breaches a privacy policy. For example, providing information which will disclose another visitor information or if you ask the deletion of information which is required by legislation.

If you have given us consent for us to be able to use your information for limited purposes, you can at any time withdraw the consent, but this will not halt and processing which has already started.

You have the right to appeal to national supervisory authority Personal Data Protection Commission.

If you wish to execute any of these rights, please contact us at info@resolutesoftware.com at any time.

Changes to this Privacy Notice

The privacy policy may be updated periodically and without prior notice. When we updated our privacy policy the changes will be announced at our website and at the top of this page in the "last updated" section date will be updated.

If you disagree with any changes to this privacy policy, you will need to stop using the Services as outlined above. Please, see on top the last updated date.

Contact

Resolute Software aims to ensure that information maintained about the visitors of our website is maintained, protected and accurate. You have the right to access your personal information stored by us at all times via request. If you have any questions about our policy or seek some additional information do not hesitate to contact us here: info@resolutesoftware.com