Stabilizing and scaling mission-critical MOVEit environments for a large U.S. healthcare enterprise

The client’s MOVEit environments presented several operational and technical challenges:

• Some environments were 7–8 years behind supported MOVEit versions, requiring complex, multi-step upgrade paths
• High operational scale, with approximately 200 automated tasks executing every five minutes, transferring large volumes of data
• Strict healthcare security constraints, preventing direct access to production systems and requiring guided, over-the-shoulder execution
• Coordination required across multiple internal teams for database, infrastructure, and application changes

These factors increased the complexity of upgrades, maintenance, and day-to-day operations.

Resolute prepared and executed a structured upgrade approach by recreating MOVEit environments internally, validating upgrade paths across versions, and delivering detailed runbooks for guided, secure execution within the client’s restricted environment. Following modernization, the client transitioned to MOVEit Enterprise 360°, a managed service providing ongoing support, proactive monitoring, performance analysis, and advisory guidance, including support for scaling configurations, AWS-related initiatives, disaster recovery planning, and the introduction of failover capabilities.

✔ Modernized four MOVEit Automation environments through a staged upgrade approach

✔ Enabled stable operation of high-volume, time-sensitive automation workloads

✔ Improved issue resolution through structured analysis and senior-level support

✔ Reduced operational risk through monitoring and preventative maintenance

✔ Established an ongoing operational model combining support, monitoring, and continuous improvement