We recently shared the news that Yana Chavgova, a Salesforce consultant with a track rercord of success and an impressive list of certifications, joined the Resolute team as the head of our Salesforce practice. Now, we are delighted to announce that Resolute Software has been certified as an official Salesforce Consulting Partner! Our team of Salesforce consultants has worked with companies across the globe from industries like IT, Healthcare, Financial Services, Insurance, Retail, Logistics, Oil and Gas.
“Our mission is to help organizations take full advantage of their Salesforce investment. We provide customized and scalable platform implementations, assisting with training, administration and business process alignment along the way”, said Yana Chavgova, Salesforce Consulting Manager at Resolute Software. “We also stay true to our core approach – dedication to long-term customer success.“
Complete Salesforce Implementation – A Customer Story
Along with setting up the new Salesforce services business line, the Resolute team has been hard at work launching a custom Salesforce platform implementation for a client.
We helped Amatas, a managed cybersecurity company, implement a comprehensive, tailored solution in Salesforce that enabled its sales team to more efficiently manage leads, convert prospects into customers, and organize proposals and contracts. The team also integrated several mission-critical applications, including Outreach, ZoomInfo, DocuSign and DocuSign Negotiate.
According to Boris Goncharov, CEO at Amatas, Resolute provided tremendous value to their business by simplifying and aligning the entire sales cycle from pre-sales through post-sales. This way, they eliminated hours of manual work and freed up resources to focus on revenue-generating activities rather than administrative tasks. The Amatas team realized immediate gains:
- Increase in the efficiency of the sales team
- Improved lead management and marketing outreach with rapid access to accurate data and communication tools
- Eliminated manual processes to improve sales staff performance and decrease overhead
“By automating the sales process end-to-end, Resolute has enabled our team to be much more productive and to identify and reach out to leads proactively”, says Boris Goncharov, CEO, Amatas. “We can jump on new sales opportunities before our competitors do, and continue to communicate with leads in a systematic, consistent way throughout the sales cycle. This provides tremendous competitive advantage.”
Our Salesforce Expertise and Services
Our team of Salesforce certified professionals accommodates a wide range of services including:
- Business process analysis
- End-to-end implementation
- Data migration and data maintenance
- Custom integrations
- Salesforce administration
- Training
- Lightning transition
We are experts in:
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Financial Services Cloud
- Pardot
- App Exchange
- Nonprofit Cloud
- Salesforce Platform
Read more about our Salesforce expertise and services
What’s Next?
Watch this space as a lot of new Salesforce-related resources and initiatives are on their way! A Salesforce-focused webinar will be taking place in early 2021 – we’ll be sharing the exact date and webinar topic shortly.
Need to speak with our Salesforce experts? Get in touch.
by Evelin Georgieva 