Your Certified Salesforce Consulting Partner
With strong expertise across various industries, we’ve worked with over 200 companies across the globe to help them translate their Salesforce investment into efficient and scalable platform implementations. Our mission is to help you exceed your client’s expectations by transforming data into actionable insights and aligning your business processes for success.
Dedication to building successful, long-lasting customer relationships is at the core of our approach. We are your trusted partner who will custom craft business solutions to meet your needs and timeline.
WHY RESOLUTE SOFTWARE ? —
Cross-industry experience
Versed in multiple vertical markets, our experts focus on understanding your business-specific processes and requirements first and foremost. Domain knowledge sits at the core of our expertise.
A team of seasoned experts
No matter the complexity of your project, it will be handled by a team of highly experienced, senior-level experts who will approach it with professionalism and care, ensuring optimal productivity, efficiency and outcomes.
We adapt to your needs
By combining agile and waterfall techniques, our team has the flexibility to meet your requirements for managing the project lifecycle. Regardless of the custom approach that we need to employ, we never bill time for training and research.
Global presence
To ensure we stay connected with customers, Resolute Software has established offices on both the US East and West coast, as well as in the EU. This helps us respond to your inquiries around the clock.
Transparency
We maintain constant communication and provide weekly updates that include completed project milestones and the status of tasks in progress. You get a weekly project health status check that keeps you informed about the budget and timeline.
WHAT WE DO —
Business Process Analysis
We review your business processes, provide recommendations on how to leverage Salesforce to improve the efficiency and effectiveness of your operations and implement the proposal into the final solution.
End-to-End Implementation
We transition your business processes to the cloud, configuring your system using various automations tools and custom logic.
Data Migration and Data Maintenance
We help you export data from legacy CRM systems or even spreadsheets, streamline it and migrate it into Salesforce while keeping data ownership and relationships aligned. Not confident in the quality of your data? We can analyze the gaps, build a strategy and clean the data.
Integrations
Having trouble building the desired 360-degree view? We are here to seamlessly hook your systems to Salesforce – email marketing, e-signature, order management, phone systems, document management and storage, and more.
Salesforce Administration
Already implemented a Salesforce product, but you need a reliable partner to administer, maintain and introduce new functionality to the platform? We’ll be your Salesforce administrator to help you guarantee best performance.
Training
We can complement your Salesforce implementation with an end-user training and user-adoption strategy or help gear up your skills for Salesforce products. Need to train an internal Salesforce administrator? We can provide guidance and help them get prepared for the certification exams.
Lightning Transition
Looking to make the move to Lightning or want to optimize your current implementation? We will help you get the most out of it.
Salesforce Product Expertise
Sales Cloud
The perfect CRM solution for any company growth phase. Powered by sales tools like leads, opportunities, quotes, products and price books.
Service Cloud
Customer support software to help you streamline service team operations. Dramatically improves customer satisfaction and problem resolution rates.
App exchange
The biggest enterprise app store. We can help you install, configure and leverage any app from the AppExchange store.
Pardot
A marketing automation platform designed for B2B. It allows companies to find leads, track marketing campaign engagement and provide adequate and fast prospect follow-up.
Financial Cloud
World’s #1 CRM solution reimagined for financial services. Banks, wealth management and insurance companies can benefit from add-ins like financial accounts, assets, households and goals.
Marketing Cloud
A digital marketing platform for social media, mobile and email marketing, online advertising and marketing automation. It empowers businesses to create personalized, omni-channel user journeys.
Nonprofit Cloud
The Nonprofit Success Pack helps NGOs manage their programs, constituents, donations and grants, fundraising events, beneficiaries and others.
Salesforce Platform
If the standard Salesforce objects and functionalities do not fit your business model, we can leverage the basic Salesforce platform to build your custom app.
Cybersecurity solutions provider AMATAS streamlines sales life-cycle processes with a custom Salesforce implementation.
READ FULL STORYTHE PROCESS —
Salesforce Project Lifecycle
PREPARE
- Planning & kick off meeting
- Team, goals, responsibilities
BUILD
- Configurations
- Data migration
DEPLOY
- End-user training
- Go live
- User adoption
DESIGN
- Business process review
- Notes/findings review
TEST
- Internal testing
- User acceptance
- Resolve & review
- Training preparation
MAINTAIN
- Support services
- Enhancement & further development
- Continued success
PREPARE
- Planning & kick off meeting
- Team, goals, responsibilities
DESIGN
- Business process review
- Notes/findings review
BUILD
- Configurations
- Data migration
TEST
- Internal testing
- User acceptance
- Resolve & review
- Training preparation
DEPLOY
- End-user training
- Go live
- User adoption
MAINTAIN
- Support services
- Enhancement & further development
- Continued success
Need to speak with our Salesforce experts?
Need to speak with our Salesforce experts?
Get in Touch
