ux assessment
An in-depth report on the usability of your software
We help you identify usability concerns and devise effective solutions to address them
We offer top-tier UX services, leveraging an established Agile-driven schedule. Building on the solid foundation of qualitative and quantitative research, our team of UX experts identifies issues in your current UX framework and propose solutions backed by hard data and scientific analysis.
The UX assessment package we offer is an effective method to detect usability issues and come up with their resolution, setting the foundation for durable, customer-centered user experiences.
What we offer
A tailored user experience evaluation of your software applications completed in short order
what we do
Our process
Requirements collection
We connect virtually to outline your initial requirements, including usability research participant recruitment and interview scheduling (up to five stakeholders). Our experts use these inputs to set the scope of the UX assessment project. By the end of the initial call, we establish precise objectives for the UX study and evaluation, aligning expectations on identified opportunities, user experience enhancements, and technical issues. This kickoff ensures mutual understanding between both parties.format
Online call
Research
Understanding user pain points is at the forefront of our research phase – the goal is to identify and verify the user persona’s actual journey in the application. This involves comprehensive qualitative and quantitative research.format
Online calls and online surveys
deliverables
A document with our findings from the interviews, along with the existing user journey blueprints
Analysis
We analyze the collected insights to validate the usability issues we have identified. Complementing qualitative and quantitative research, our UX experts perform a primary heuristic evaluation to assess adherence to usability best practices and identify major UX problems. Ultimately, our user experience specialists synthesize findings, methods, and recommendations for a comprehensive overview.deliverables
A detailed UX findings and recommendations report that includes:
- Qualitative and quantitative research data analysis
- UX best practices evaluation conclusions on the top 10 most pressing usability issues
- UX recommendations, which will serve as the keystone for the prototypes to come
Initial prototyping
To validate our findings and gather additional customer input, we craft swift mock-ups showcasing our proposal. Utilizing a rapid prototyping technique, Resolute Software’s UX experts develop a progressive iteration of the current application. These prototypes can evolve with increasing complexity and detail over time.deliverables
Quick prototypes of a few scenarios that solve the identified problems
Requirements collection
We connect virtually to outline your initial requirements, including usability research participant recruitment and interview scheduling (up to five stakeholders). Our experts use these inputs to set the scope of the UX assessment project. By the end of the initial call, we establish precise objectives for the UX study and evaluation, aligning expectations on identified opportunities, user experience enhancements, and technical issues. This kickoff ensures mutual understanding between both parties.Research
Understanding user pain points is at the forefront of our research phase – the goal is to identify and verify the user persona’s actual journey in the application. This involves comprehensive qualitative and quantitative research.Analysis
We analyze the collected insights to validate the usability issues we have identified. Complementing qualitative and quantitative research, our UX experts perform a primary heuristic evaluation to assess adherence to usability best practices and identify major UX problems. Ultimately, our user experience specialists synthesize findings, methods, and recommendations for a comprehensive overview.Initial prototyping
To validate our findings and gather additional customer input, we craft swift mock-ups showcasing our proposal. Utilizing a rapid prototyping technique, Resolute Software’s UX experts develop a progressive iteration of the current application. These prototypes can evolve with increasing complexity and detail over time.Bonus
The UX assessment document will also include a complimentary project scope and cost estimate if you choose to proceed with implementing the recommendations